Privacy Policy

Last Updated: September 11, 2025

Welcome to PDX Plumber.Your privacy matters to us. Please read this policy carefully to understand how we collect, use, and protect your personal information when you visit Pdxplumber.com or use our services.

1. Information We Collect

Personal Information You Provide

Contact details: name, email, phone number, address, if submitted via forms or service inquiries
Payment info: only collected through secure third-party processors when applicable
Optional details: such as your pet owner status, service preferences, or messages

Automatically Collected Data

Usage data via Google Analytics: page visits, session duration, device/browser info (you can opt-out of tracking)

Cookies & Tracking

We use cookies to enable site functionality, remember user preferences, and analyze traffic trends. You can disable cookies via your browser settings.

2. How We Use Your Information

We use your data to:

Respond to your inquiries or service requests
Provide, process, and follow up on plumbing services
Improve our site and services
Send appointment confirmations and occasional updates (if you've opted in)

We do not sell or rent your information. Shared data is limited to trusted partners (e.g., payment processors, contractors) only when necessary to deliver our services.

3. SMS Consent & Messaging

If you opt in for SMS notifications, you agree to receive messages regarding appointments, billing, or promos from PDX Plumber. You can opt-out anytime by replying “STOP.” Standard messaging rates apply.

4. Data Security

We use SSL and other measures to protect your information during transmission and storage. Unfortunately, no system is 100% foolproof, but we strive to protect your data as best as we can.

5. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information
Opt out of receiving marketing communications
Withdraw consent or lodge complaints with relevant authorities

To exercise your rights, contact us via the information below. We may verify your identity to process requests.

6. Children’s Privacy

Our site and services are not directed at children under 13. If we learn that we’ve collected personal information from a child under 13, we will delete it immediately.

7. External Links

We may link to other sites for your convenience. We’re not responsible for their content or privacy practices—please review their privacy policies separately.